How to swap the phones?

Russ GogzheyanRuss Gogzheyan Posts: 0FreedomPop Newbie
I am try to swap my old HTC EVO 4G with a BYOD, Samsung Galaxy Victory. The FP tech said I have to open another account. So every time I decide to replace my phone I have to open a new account. am I missing something?


  • EdwinFreedomPopEdwinFreedomPop Posts: 60FreedomPop Newbie, US Support admin
    Yes, before we can swap the two devices, the new device needs to be added into our system. This is done through:

    Once the BYOD device is added to our system, we can swap the phones.
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