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Unwanted service automatically activated on my account

HT2017HT2017 FreedomPop Newbie Posts: 3
FreedomPop automatically added the Global Plus 300 service to my account then charged me $4.99 on Sep-28-2017 without me knowing.
Please refund and remove the Global Plus 300 service from my account.
Thank you very much.

Answers

  • Rich Sias (16th)Rich Sias (16th) FreedomPop Newbie, FreedomPop Master, FreedomPop Expert Posts: 3,068 ✭✭✭✭✭
    @HT2017 You can change it to Global100. Log in online to your account. Then go to MyAccount>International and upgrade to Global100 -- $0 /mo. That will stop future billings. Since I am not an employee I am only able to access my own account. Only an admin here is able to make refund adjustments.
    Here are some that get alerted to this conversation: @Karina @Norma S.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • Tangpo WestbrookTangpo Westbrook FreedomPop Newbie Posts: 1
    This just happened to me yesterday. And I cant undo it from my account setting menu. Please undo this
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