**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Downgrade Error

psg190psg190 Posts: 3FreedomPop Newbie
I get an error when I try to downgrade to the free plan. Is someone from FP available to remedy this sisue?

Thanks!

Comments

  • psg190psg190 Posts: 3FreedomPop Newbie
    Would be great to get a response before I get billed for service I do not want.
  • LucyLucy Posts: 378 admin
    psg190 said:

    I get an error when I try to downgrade to the free plan. Is someone from FP available to remedy this sisue?

    Thanks!

    Hey there, we sincerely apologize for the delay in our response.

    After checking your account, I was able to that both accounts have been downgraded to our free plan.

    Thank you!

This discussion has been closed.