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Device won't turn on - How to replace and keep same number

Tatiana LluentTatiana Lluent Posts: 4FreedomPop Newbie
Hi,
I purchased a Freedompop phone (Samsung Galaxy Note 2) about a year and a half ago and it was working fine until one morning it went black and no matter what I did I was not able to turn it on again. Now I'm wondering how I can replace the phone and keep my same number.
Thanks in advance for any help you can provide,
Best,
T.

Comments

  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    it doesn't work on charger either ?
    if you can open it, take out the battery and clean the copper contacts, and the nesting spot contacts, too.

    there is a way of getting into the os, but i'm not sure, something like hold power and home button, a combo of power and some other button.

    replacing the ph. is easy, it's porting the old #, if you're unable to file a ticket for support.

    also i could recommend a couple 3rd party sellers of fp phs. tanga.com, daileysteals.com, or yugster.com.
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