**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. The free trial lasts for 30 days, after which you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
If you have not recently performed a Carrier Reset to your mobile device, we recommend doing so to ensure that your FreedomPop service is operating to its best capability. This does not cause the loss of any information saved on your mobile device. You can find instructions by selecting the following link: https://support.freedompop.com/app/answers/detail/a_id/3017/

For additional topics related to your concern, please visit our online Self-Help Knowledge Base at https://support.freedompop.com

Unlock device and stay at Freedompop

Freedom LitFreedom Lit FreedomPop Newbie Posts: 2
I've been using a Freedompop S6 phone, along with Freedompop service for over a year, with great satisfaction. I'll be traveling to China for 2 weeks. Wonder if I can unlock my Freedompop s6, so to use it in China with a prepaid china sim card, and resume Freedompop service after the trip.

Is it possible? Anyone tried that? Thank you in advance for your input!

Answers

  • Rich Sias (16th)Rich Sias (16th) FreedomPop Newbie, FreedomPop Master, FreedomPop Expert Posts: 2,596 ✭✭✭✭✭
    You have had the phone for over 6 months, so should be able to. It will work when you come back just leaving it unlocked. You may need to setup an APN for Sprint or AT&T as the case of your previous account. Be sure that network mode is correct. Then you should be good to resume your account.
    Be my Valentine ZTE, Victory, LG Volt, & 803S
  • fitwryterfitwryter FreedomPop Newbie Posts: 2
    I just made my fifteenth call within an hour and been cut off again. I need to unlock my hotspot and your agents keep switching me to a number that cuts my call off instead of trying to help. I need the hotspot NOW, not attitude. Please fix this!!
  • Rich Sias (16th)Rich Sias (16th) FreedomPop Newbie, FreedomPop Master, FreedomPop Expert Posts: 2,596 ✭✭✭✭✭
    @Jorge @Karina @Norma S. Help this fella out. Has had his hotspot for 12+ months wants it unlocked so use local SIMs in China on trip. Then be back to continue with FreedomPop.
    Be my Valentine ZTE, Victory, LG Volt, & 803S
Sign In or Register to comment.