Failed Sprint Samsung Galaxy 5 Activation

Sroy2Sroy2 Posts: 7FreedomPop Newbie
Having problems with my current Motorola Phone. I have a spare sprint Samsung Galaxy S5 with clearESN that I want to replace my motorola phone with. When I try to activate on FreedomPop I get this message: "We're experiencing an issue with your provided device ID. Am I able to activate this phone so that I can replace my failing Motorola freedompop phone.
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