**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
Can I use my LG Volt 2(virginmobile)?

Hi,
I have a LG volt 2(LGLS751). Previously it had been locked on virginmobile service. Because I didn't use it over one year, they removed my account and the phone lost its number now. I guess they released it. I also checked its IMEI using carrier check as US sprinter on www.imeipro.info, and it said "Clean." Can I activate this phone on freedompop? Thank you in advance.
I have a LG volt 2(LGLS751). Previously it had been locked on virginmobile service. Because I didn't use it over one year, they removed my account and the phone lost its number now. I guess they released it. I also checked its IMEI using carrier check as US sprinter on www.imeipro.info, and it said "Clean." Can I activate this phone on freedompop? Thank you in advance.
Post edited by Jong Cheol Kim on
0
Best Answer
-
Brayden Guy Posts: 67FreedomPop Newbie ✭✭✭
Yes. As long as the phone is carrier unlocked and the IMEI is not blacklisted which it is not since you said it is clean then you should have to issues at all using the freedompop service. I can confirm because I have the same issue come up. All I had to do it unlock it and freedompop worked like a charm!Brayden Guy2
Answers
-Download or update to the latest version of the FreedomPop Text and Messaging app, available a the Play Store for Android .
You can use this link directly: https://play.google.com/store/apps/details?id=com.freedompop.phone&hl=en
Then:
1. Select the menu button (located to the right of the home button)
2. Tap Settings
3. Tap More(upper right)
4. Then scroll down and tap System Update
. Select Update Profile and let it run fully (may take up to 90 seconds)
6. After the network profile is updated, repeat the same steps, but this time select Update PRL instead of update profile
After performing the PRL update please perform a carrier reset. In some cases, you will be asked for a password, which is your device's Master Subsidy Lock code (MSL): 070604
If your device doesn't prompt you for an MSL code, then it is not needed to complete the reset.
Here are the steps to reset:
1. Disable WiFi and enable data if needed.
2. Go to the dial pad or phone app.
3. Enter # # 72786 #
4. If prompted for a password, enter your MSL code. For some phones, you may need to tap the menu icon on the top right hand corner.
5. Confirm the reset.
6. Allow the device to restart and go through the activation process
Note: Some LTE devices can perform a carrier reset over a WiFi connection. If that doesn't work then follow step one before trying the carrier reset.
-Sync Account Data
Go to Menu on the app and scroll down until you find the option that reads "Sync Account".Log in with your phone number (ending in 0660)instead of email address.