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Pin doesn't work

Paula RichPaula Rich Posts: 2FreedomPop Newbie
I have been using the same pin to unlock my phone ever since I got the phone about a year ago. Today, for no apparent reason, the pin doesn't work. So I can't get into my phone. It's a Samsung Galaxy S4. There doesn't seem to be a way to reset the pin in My Account. Can anyone tell me what to do? Thanks.
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