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Cancel Premier Plus? Also charged for credit when I opted out.

uli2000uli2000 FreedomPop Newbie Posts: 2
I would like to cancel my premier plus service, but when I go to services on my account, it shows no services availible. Also, when I activated my global sim today, it gave me the option to not add $10 credit and only pay the $.99 activation fee. Even thought that is what I selected I was charged for $10 credit I did not wish to purchase. Can this be refunded?

Answers

  • kerstuffkerstuff FreedomPop Newbie Posts: 664 ✭✭✭
    If you turned off top up, then Fpop charges mandatory $10.
  • María_MMaría_M FP Flyer Posts: 3,555 admin
    uli2000 said:

    I would like to cancel my premier plus service, but when I go to services on my account, it shows no services availible. Also, when I activated my global sim today, it gave me the option to not add $10 credit and only pay the $.99 activation fee. Even thought that is what I selected I was charged for $10 credit I did not wish to purchase. Can this be refunded?

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