**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Upgrading from FreedomPop Data Roll Over to FreedomPop Premium Plus

FreedomPop_PopFreedomPop_Pop FreedomPop Newbie Posts: 13
If I change my service from FreedomPop Data Roll Over to FreedomPop Premium Plus, and then cancel FreedomPop Data Roll Over, which will no longer be needed, because it's included in the Premium Plus Package. Will I loose all the data I have saved up so far with FreedomPop Data Roll Over?

Answers

  • Rich Sias (16th)Rich Sias (16th) FreedomPop Newbie, FreedomPop Master, FreedomPop Expert Posts: 3,124 ✭✭✭✭✭
    You might if you are doing the steps yourself. Best to have assistance on this to be sure it is done right. Seek an admin's assistance here or use support.freedompop.com to enter a help ticket.

    Downgrading from Premium Plus to FREE, then during that you are offered to preserve the rollover balance with an individual subscription that you may approve. The opposite direction you mentioned, may not work as smoothly.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • María_MMaría_M FP Flyer Posts: 3,555 admin

    If I change my service from FreedomPop Data Roll Over to FreedomPop Premium Plus, and then cancel FreedomPop Data Roll Over, which will no longer be needed, because it's included in the Premium Plus Package. Will I loose all the data I have saved up so far with FreedomPop Data Roll Over?

    Hello, we apologize for the delayed response. We recommend to first cancel FreedomPop Data Roll Over and then suscribe to FreedomPop Premium Plus. If you have any problems with your saved data please let us know so we can assist you right away.
Sign In or Register to comment.