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where is 4g connection

tebmenjatebmenja Posts: 1FreedomPop Newbie
i had this phone now for a week i see no 4g connection even though freedompop claimed their service provides me with 4g on this phone i checked the map coverage and map shows me it is well covered in my area. what did i do wrong?


  • M.A. II LopezM.A. II Lopez Posts: 1,163FreedomPop Master, FreedomPop Expert ✭✭✭
    @tebmenja I am assuming you set up the phone according to instructions posted all over these threads and updated all FP apps PRL and Profile correct? Did a rest of the phone followed again by the updating of the apps and so forth? If so Then can you be more specific about what your phone is doing or not doing while you attempt calls? Is the 4gLTE poping up in the announcement bar or not? Is it switching between 3g and 4gLTE as you travel? At home? At work? Let us know so we can offer more assistance.
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