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re-activate LTE sim

Cheng-Yi LeeCheng-Yi Lee Posts: 2FreedomPop Newbie
When I try to re activate my LTE sim I got the below message,
"We're experiencing an issue with your provided device ID.
To complete your activation, please call 800-671-5017."
Please assist~ Thank you.


  • trackballtrackball Posts: 1,583FreedomPop Newbie ✭✭✭✭✭
    if you have a droid, power off but choose restart, then open fp msg app and login, test.
    still doesn't work, try ph's setting, apps or app management, tap fp app, uninstall updates, reinstall updates at playstore, test.
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