bearkarterbearkarter Posts: 0FreedomPop Newbie
I need to cancel my account but it is impossible getting through to support on the phone. Is there a way to cancel service online?


  • @bearkarter‌ We're sorry you're experiencing issues with your Hub Burst! Is there anything that we can help you with before resorting to canceling your account?
  • bearkarterbearkarter Posts: 0FreedomPop Newbie
    It looks like I will have to cancel since I'm staying with my previous provider. I really wish it could have worked out--I could not get my evo shift to work with Freedompop and so I went with someone else for it. Plus, my current provider offers an unlimited internet plan which works best for me. :(
  • [Deleted User][Deleted User] Posts: 31
    @bearkarter‌ - If you still would like to cancel your account, you will need to speak with one of our FreedomPop Support Agents. You can reach them by calling 1 (888) 906-3184, Monday-Friday 9am-5pm PDT
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