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Free Global Sim plan turning into a $5/month plan?
shinyraindrops
Posts: 2FreedomPop Newbie ✭
I haven't received any notification, but people are reporting getting emails saying if they don't cancel their global sim by February that FP will charge them $5/month. Is this true for all global sims or only for people who got the email. Please respond with the official word on this FP.
Here's the email.
"Keep your FREE plan and get 5x faster speeds by upgrading your account today with a FREE LTE SIM powered by one of the best mobile network in the US. Keep your existing number and just pay 99¢ for shipping!
Alternatively, you can choose to continue using your Global SIM and plan now that we've reached agreement with our current carrier to continue service. If you elect to keep your existing Global SIM and plan, starting with your February billing cycle, we will charge you $4.99 per month until you decide to change plans, upgrade to LTE or cancel service.
Please be sure to place your LTE SIM order by Jan 31st!"
Here's the email.
"Keep your FREE plan and get 5x faster speeds by upgrading your account today with a FREE LTE SIM powered by one of the best mobile network in the US. Keep your existing number and just pay 99¢ for shipping!
Alternatively, you can choose to continue using your Global SIM and plan now that we've reached agreement with our current carrier to continue service. If you elect to keep your existing Global SIM and plan, starting with your February billing cycle, we will charge you $4.99 per month until you decide to change plans, upgrade to LTE or cancel service.
Please be sure to place your LTE SIM order by Jan 31st!"
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Answers
Wow, that really sucks, I have 5 FPop Global SIM and was hoping to use them forever, on the free plan, roaming on the global T-Mobile network, as I agreed to with FreedomPop, when I bought them in 2016. I've hardly used them at all, just for emergencies and when service is down on other internet access methods. This is really terrible news and big thumbs down to FreedomPop for making a $4.99/month charge. It looks like just a cash grab to try and take all the $5 account credits people have added to each SIM account, in order to disable Auto Top-up, and play by the rules. BOOOOOOO on Freedompop for changing the rules on us, it's unfair! At worst, FreedomPop should send us the LTE SIM for free, no 99 cents each, why should we pay even more money because FreedomPop broke the deal on us?!
The other account did NOT get an email from them. Only upgrade I find is $6.99 Uggh. not sure if this one is subject to the $5 thing or not.
The upgrade may be a way to avoid just buying a penny SIM and downgrading to FREE. The $15 credits requirement in this path dampens my spirit. Maybe for 99c I can bypass that $15. That might be ok.
I haven't received any emails about this on my Global SIM accounts & no notifications when I login to those accounts - the first I knew about it was reading this thread - so the Jan 31st deadline came & went.
Frankly, I find myself somewhat begrudged to be forced to pay even the nominal LTE upgrade fee for what is an effective downgrade in service, given the loss of the international capability that I originally enthusiastically signed up for. That was a golden feature, since it provided some basic coverage for both occasional US & international use, without any need for changing SIMs. Unless you spend significant amounts of time overseas, paying $60 a year for something you may only use for a couple of days, doesn't make a whole lot of sense.
Make Globals a pay as you use service with no recurring fee & you might still have a viable product - otherwise it's likely back to picking up a local SIM.