Help!

chez cabrerachez cabrera Posts: 1FreedomPop Newbie
My freedompop service works fine, however it won't let me access my voicemail. When I click on the voicemail and press ok to activate it I'm told I have to activate my phone. Clearly my phone is activated if I am getting and sending calls. What is the problem?

Comments

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    You might want to add the service online at freedompop.com; If that doesn't work, then try to call (888) 743-8107 or PM @Taylor, @Darla_A‌, @Mike, or @K_Ber.
  • Dana GinnDana Ginn Posts: 8FreedomPop Newbie
    @chez cabrera @Ali Is it possible that there is a confusion between the voicemail that is part of Sprint (and which is still accessible, though not functional) and the voicemail provided by FreedomPop? I know I had a go-around with that issue when I first started using my FP phone service.
  • @chez cabrera‌ - You can activate the service via the app for $2.49/month. We do not support a free voicemail service at this time.
This discussion has been closed.