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How do I turn off automatic data top ups

oogenoejoogenoej FreedomPop Newbie Posts: 4
When I approach my data limit within 100mb, it adds data to my plan and charges me for it. How do I cancel this service?

Answers

  • Jeffrey BurgerJeffrey Burger FreedomPop Newbie Posts: 271 ✭✭✭
    Go to "billing" on myfreedompop.com and click on top up settings, then disable it. You do have to have some credit on account to turn it off.

    Or go directly there with this link: https://my.freedompop.com/settings/credit-balance
  • María_MMaría_M FP Flyer Posts: 3,555 admin
    oogenoej said:

    When I approach my data limit within 100mb, it adds data to my plan and charges me for it. How do I cancel this service?

    Hello, from now on to be able to disable Top Ups you must be subscribed to Safety Mode service for $4.99 per month. With this service, you will get a one time addition of 500MBs of data -- added immediately to your account -- plus an additional 10% of data each month and you can also enable or disable Top Ups at any time. Fore more information please visit the following link : https://support.freedompop.com/app/answers/detail/a_id/3577/kw/safety mode
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