Cannot activate Sprint LG G4 w/clean ESN

TphoneTphone Posts: 2FreedomPop Newbie
edited February 2018 in BYOD #1
I've been trying to activate my G4 with the BYOD $0.99 promo and I keep getting the "We're experiencing an issue with your provided device ID" error. I've tried the HEX MEID, DEC MEID and IMEI, each one gets the error. I've checked the MEID and it is clean.
I've also tried going thru the normal BYOD url to see if it was just the promo url that was the problem but it's the same thing. I don't want to call to activate because I want to use the promo activation and not have to shell out $20.

I could use some help here or if there are any tips I missed searching thru the forums, please let me know, thanks.

Just ran the IMEI through Ting's site and came up as good to go there as well.
Post edited by Tphone on


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