FreedomPop phone locked - cannot add APN for FP

Christopher VanWykChristopher VanWyk Posts: 7FreedomPop Newbie
When I signed up for FreedomPop, they sent me a phone that is apparently "locked" (I believe this is the case because it won't allow me to add an APN for FreedomPop). So, given that the instructions for making the cellular connection work require adding the "fp" APN and the phone FreedomPop sent won't allow me to add an APN, is there a work-a-round? I tried submitting support tickets but they remain unresolved.

Comments

  • kerstuffkerstuff Posts: 664FreedomPop Newbie ✭✭✭
    With the exception of a couple of phones, those sold by Fpop are cdma and run on Sprint. You can't set the APN because they aren't gsm type.
  • Christopher VanWykChristopher VanWyk Posts: 7FreedomPop Newbie
    Thanks. I'm not concerned about it being unlocked. I'm concerned that the troubleshooting instructions support provides tells me to set the APM to a specific one to get the cellular connection working and I cannot do that. I've tried a carrier reset and it just dials forever. Not sure what else to try if I cannot change the APN!
  • Christopher VanWykChristopher VanWyk Posts: 7FreedomPop Newbie
    OK, I think I finally got it to work! Thanks for your help!!!
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