Device shipped a month ago but I haven't recieved it yet.

Gregory PrzybylGregory Przybyl Posts: 0FreedomPop Newbie
Hello, I ordered my phone end of May end of June it says it shipped according to my account status but no tracking number available. Here is the exact message:

Your order 8706286 has shipped! Tracking code Not Available. It may take up to a day for the shipping information to appear at Fedex.
June 27, 6:23PM

I still have not received my phone and am unsure as to what to do.

Thanks
Greg

Comments

  • Bianca MatauaBianca Mataua Posts: 1FreedomPop Newbie
    My order has been packaging for the last week now and at the checkout it stated that I would receive my item in 2 weeks. It is beyond that now. I believe that the wait time for such an expensive piece of equipment is unnecessary. I would like to get my item as soon as possible or I am asking for my money back.

    Thanks
    Bianca
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