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Need help porting my number

Joel BockelmanJoel Bockelman Posts: 4FreedomPop Newbie
I need help porting my number to my FreedomPop sim. I started the process but was logged into the wrong account. I’m wanting to switch from straight talk and use my old number. Thanks!

Sergio

Best Answers

  • Joel BockelmanJoel Bockelman Posts: 4FreedomPop Newbie
    #2 Accepted Answer
    My previous carrier account is inactive. Can you please cancel my transfer request?

Answers

  • MaríaM_MaríaM_ Posts: 1,396FreedomPop Newbie admin

    I need help porting my number to my FreedomPop sim. I started the process but was logged into the wrong account. I’m wanting to switch from straight talk and use my old number. Thanks!

    Sergio

    Hello Sergio, upon review we show the phone number you are trying to port into FreedomPop seems to be inactive in the other carrier. We recommend contacting them to make sure everything is okay with your account so the process can be continued.
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