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Need help porting my number

Joel BockelmanJoel Bockelman FreedomPop Newbie Posts: 7
I need help porting my number to my FreedomPop sim. I started the process but was logged into the wrong account. I’m wanting to switch from straight talk and use my old number. Thanks!

Sergio

Best Answers

  • Joel BockelmanJoel Bockelman Posts: 7
    #2 Accepted Answer
    My previous carrier account is inactive. Can you please cancel my transfer request?

Answers

  • María_MMaría_M FP Flyer Posts: 3,140 admin

    I need help porting my number to my FreedomPop sim. I started the process but was logged into the wrong account. I’m wanting to switch from straight talk and use my old number. Thanks!

    Sergio

    Hello Sergio, upon review we show the phone number you are trying to port into FreedomPop seems to be inactive in the other carrier. We recommend contacting them to make sure everything is okay with your account so the process can be continued.
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