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Want additional basic voice mail help

jimdaysjimdays Posts: 4FreedomPop Newbie
I just asked a question how to add a year of basic voice mail to $50/year sim account bought from Amazon and you said it is not possible because there is no payment method on file. True, there is no payment method on file. OK, this is really strange. A company refuses money? How about I go to "add payment details" and type in a valid bank card. Won't this work to add basic voicemail? See below screenshot link.
https://files.videohelp.com/u/61125/fp.jpg

Answers

  • AlejandraGAlejandraG Posts: 1,496FreedomPop Newbie admin
    jimdays said:

    I just asked a question how to add a year of basic voice mail to $50/year sim account bought from Amazon and you said it is not possible because there is no payment method on file. True, there is no payment method on file. OK, this is really strange. A company refuses money? How about I go to "add payment details" and type in a valid bank card. Won't this work to add basic voicemail? See below screenshot link.
    https://files.videohelp.com/u/61125/fp.jpg

    We do apologize, to be able to add a service and later add payment for those type of cards, the option to add a payment was added. You should actually be able to pick the Voicemail add on first, then it will detect the payment method is not on the account and request it.
    This feature was also added to allow customers to convert to cycle after the prepaid period expires if they sign up for a plan
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