Why won't my phone receive texts. It can send texts and send/receive calls.

jparr065jparr065 Posts: 4FreedomPop Newbie
This has been a frustrating and confusing problem. I did a carrier reset, cleared the FP messenger app data, re-installed FP messenger, and did a factory reset on the phone. Can anyone help with this problem.

Answers

  • Jeffrey FritzJeffrey Fritz Posts: 4FreedomPop Newbie
    edited April 2018 #2
    SOLVED - I had the same problem and tried the same things. The solution that worked for me was to update the permissions for the 'Messaging' app in App settings (Android 6.0).

    Go to Settings >> Apps >> Messaging >> Permissions >> set all permissions to ON, then under 'Additional Permissions' set 'Full access to SIP Accounts/Calls/Messages' to ON.

    That's it! I did this and messages in and out to FreedomPop AND other carriers started working just fine immediately!
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