Signed up for service back in February, never got my SIM kit and never used service. Charged $98.88

NSXGaming NSXGaming Posts: 2FreedomPop Newbie
So I signed up for service back in February. Never received my SIM kit or any other correspondence from FreedomPop then today I was hit for a $98.88 charge on my PayPal account. Had to do a password reset to login to my account. Tried calling customer service and entered my freedompop # and got a message saying I'd have to pay to upgrade my account to get phone service?! So I went to and tried to send an email request... which after repeated attempts it wouldn't let me login with my Freedompop email & password. Seems like a nice **** you guys have going on. How do I get a refund before I contact my bank and PayPal to dispute this fraudulent charge for service I was never able to use?


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