**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

app updates

HOLLEY DUCKERHOLLEY DUCKER Posts: 9FreedomPop Newbie
I don't understand. everyday.... every day... i have to update my freedompop app before calls will come in or go out. Are you guys really updateing the app that often or is my phone just not retaining the update and reseting nightly.

this is really really frustrating. i've quit using it cause i don't want to add updates to my morning routine.

Comments

  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
  • HOLLEY DUCKERHOLLEY DUCKER Posts: 9FreedomPop Newbie
    I don't know what menu that is from step 3 down. I don't have a "more" option. Can't find anything anywhere relate to update profile. How current are these directions you are posting?

    Another crappy thing I have discovered, unless the app is open and running it does not function at all. No calls come to me. No texts. My husband's phone isn't like that. He spent 2 hours last night testing this by sending texts to me with the app open and with it closed.

    I miss verizon
  • FrugalwizardFrugalwizard Posts: 3FreedomPop Newbie, FP Flyer
    What I've found is that each brand of phone is slightly different in its configuration. Your best bet is to google your brand and model phone and then search for update PRL. Hope that helps a bit.
  • HOLLEY DUCKERHOLLEY DUCKER Posts: 9FreedomPop Newbie
    does that effect the apps ability to run in the background? I don't understand.

    How can i get this phone to function so i can get texts and calls without having to be so diligent with opening the app and updating it everyday?
  • HOLLEY DUCKERHOLLEY DUCKER Posts: 9FreedomPop Newbie
    anyone else care to weigh in on this?
    an admin maybe?
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • beyonslaybeyonslay Posts: 1FreedomPop Newbie
    I had the same problem with the updates and at first I thought it was normal until I found your post. Did you solve this issue? If Yes, how did you do that?
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
Sign In or Register to comment.