Can't pick-up a call.

FrugalwizardFrugalwizard Posts: 3FreedomPop Newbie, FP Flyer
New issue started after latest FP update. A call comes in, the phone rings briefly (about 1 second) then the screen goes blank. If you attempt to answer the call right after it stops ringing it does not recognize that a call is still coming in, even though the caller still hears a ring at their end. The icon in the top left corner of the screen shows that a call is in progress, but I cannot access the call. After the caller has hung up, I can return the call. Any solutions ?

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  • [Deleted User][Deleted User] Posts: 0 admin
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  • FrugalwizardFrugalwizard Posts: 3FreedomPop Newbie, FP Flyer
    When it first started I tried half a dozen different things. including resync-ing the app, uninstalling and re-installing the app, and tried the ##72786# reset. What finally worked and cleared the issue up was updating the PRL and profile. Since doing that the phones have been working fine again.
  • [Deleted User][Deleted User] Posts: 0 admin
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