Old sim card in new phone

liza731liza731 Posts: 3FreedomPop Newbie ✭
in Getting Started #1
My old freedompop phone Galaxy 5 died and I have purchased a new one from you. Can I just use my old sim card in the new phone or is there a way to do this.

Answers

  • liza731liza731 Posts: 3FreedomPop Newbie ✭
    #2
    For those of you that have this question I solved it myself. By signing in with my account id on new phone sim it found my phone number and rest of account if.
  • [Deleted User][Deleted User] Posts: 435 ✭
    #3
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  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #4
    I have a similar question. I have an old Samsung S4 using Freedompop (acct info upon request) and I purchased a Samsung S7. On the BYOD page, I punched in the S7 (new phone) MEID and used the S4 (old phone) ICCID. It then brought me to the select a plan page. Does this mean I can just swap the card from the old S4 to the new S7? Is this physically possible?

    How do I notify Freedompop that I would like to switch phones, and is there an optimum time to do this?

    Thanks FP!
  • [Deleted User][Deleted User] Posts: 0 admin
    #5
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  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #6
    New device (S7) MEID: 35356208472103
    Old device (S4) ICCID: 89011200000187702914

    Thanks!
  • [Deleted User][Deleted User] Posts: 0 admin
    #7
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  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #8
    I don't think so, but I did not check on the actual physical card itself. Screenshot attached.
  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #9
    I checked the physical card (screenshot attached) and there is no SW.
    Old Device Samsung S4
    Sprint Part: SIMGLW206R
    ICCID: 8901120 0000187702914

    Thank you!
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    #10
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  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #11
    Thank you, I will do that. -Gary
  • [Deleted User][Deleted User] Posts: 0 admin
    #12
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  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #13
    Hi, AlejandraG

    I have a sim card now, inserted into the S7
    Number: 89011201002395348760 01.04
    Screenshot attached (just in case).

    I would also like to know if there is an optimum time to attempt to switch to the new device, in regards to the billing cycle, and if I can insure that I can switch my old number over to the new S7. I understand that there is a 19.99 activation fee and a 9.99 phone number import fee.

    Thank you!
    Gary
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    #14
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  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #15
    Hi, AlejandraG

    Phone activated as of 10:00 pm CST. Since this is a Freedompop to Freedompop swap, about how long will it take to swap the numbers? Also, to confirm, the switch does not have to be on exactly the 28th to avoid extra billing, correct?

    Thank you!
    Gary
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    #16
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  • Gary NakamuraGary Nakamura Posts: 11FreedomPop Newbie ✭
    #17
    Hi Maria,
    I thought I did activate it. Is there something else I need to do? Is there any information you need, or is this something I do elsewhere on the site?
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