Can't get my galaxy s5 verizon to work without Wi-FI.

boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
I set up the APN and tried to use the app but it always says Wi-Fi not available, and won't work . At the top it of the phone it always says Sim card not from verizion, what can I do?

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
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  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
    How do I know if it's an unlocked GSM device?
  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie

    boatclub said:

    I set up the APN and tried to use the app but it always says Wi-Fi not available, and won't work . At the top it of the phone it always says Sim card not from verizion, what can I do?

    Hi! Can you please confirm that you are using an unlocked GSM device, running Android 4.1+ or iOS 8.2+?
    How do I know if it's a unlocked GSM device? It's running Android 5.0
  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
    It must be unlocked GSM. it's a galaxy s5 that was on verizon I'm sure. I bought it from ebay. I'm updating it right now android marshmallow 6.0 from the settings > system update. The APN is definitely set up correctly, but I still cannot use the fpop app to make and calls or texts unless I'm on WIFI
  • [Deleted User][Deleted User] Posts: 0 admin
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  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
    edited May 2018 #7
    I have the freedom pop SIM card in there and it is GSM running Android 6.0, and it is unlocked.
    Post edited by boatclub on
  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
    I'm about to just buy one of these fpop galaxy s5s from this website for $80 on the memorial day sale... do they come set up so i can make calls while not connected to WiFI?
  • [Deleted User][Deleted User] Posts: 0 admin
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  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
    I did contact Verizon and they said it was GSM unlocked.
  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
    Are you saying FreedomPop sells phones that don't work with their service? I have had fpop for like 6 months, I'm not on the trial. It just still never works unless I'm connected to WiFi. I just want to be able to make calls if I'm not on WiFi.
  • [Deleted User][Deleted User] Posts: 0 admin
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  • boatclubboatclub Posts: 14Unconfirmed, FreedomPop Newbie
    Could it be I was sent a SIM that is not compatible with my phone? Or all the SIMs fpop sends out the same? Are there different kinds of SIMs compatible with different phones?
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