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can't set apn on my phone

timothy jamestimothy james FreedomPop Newbie Posts: 2
i have a makibes G05 smartwatch gsm phone, i can insert a sim card into the watch to use as phone but there is no way for me to set an apn to use your card. do you have a solution to this issue?

Answers

  • AlejandraGAlejandraG FreedomPop Newbie Posts: 2,786 admin

    i have a makibes G05 smartwatch gsm phone, i can insert a sim card into the watch to use as phone but there is no way for me to set an apn to use your card. do you have a solution to this issue?

    Hello Mr. James. To be able to use our services for calling and texting, besides data, the smartwatch needs to give you the availability to set APN's as well as download our app. We are a VOIP service that uses data instead of cellular transmission to call and text, which is why we need the app to be running. This converts data packages in calls and texts.
    If your smartwatch cannot set APN's or download our app, I'm unsure if it's compatible with our sims, we do apologize.
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