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Samsung Galaxy J3 Emerge - SPRINT

Donald  HuddlestonDonald Huddleston Posts: 12FreedomPop Newbie
All I get is invalid SIM. I have 2 different SIM cards from FreedomPop and neither one works. The only support I get is they say the phone is not unlocked. I have called SPRINT 3 times and they say the phone is unlocked. Any ideas?

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
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  • Donald  HuddlestonDonald Huddleston Posts: 12FreedomPop Newbie
    The MEID is: 35251008855219

    Thank you for your assistance.
  • Donald  HuddlestonDonald Huddleston Posts: 12FreedomPop Newbie
    Well I am supposed to have 2 unlocked

    Samsung J3 Emerge from SPRINT. They tell me they are both unlocked but both of them say invalid SIM

    Phone 1: MEID is 35251008855219 (GRACE)
    FreedomPop Number: (618)266-8612

    Phone 2: MEID is 35251008800478 (EMMA)
    FreedomPop Number: (618)266-8541

    I have tried both cards in both phones but they both say Invalid SIM. Is there anything else I should do? I also tried doing a factory reset on one of the phones with no success.
  • Donald  HuddlestonDonald Huddleston Posts: 12FreedomPop Newbie
    Not sure if anyone did anything or if it just took SPRINT this long to unlock the phone but the SIM assigned to (618)266-8541 is working. I have it in the wrong phone but it is working.

    We will see what happens with the other phone.

    Thank you.
  • [Deleted User][Deleted User] Posts: 0 admin
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  • Donald  HuddlestonDonald Huddleston Posts: 12FreedomPop Newbie
    Okay not sure if I got the devices mixed up or not but. The device with the MEID of 35251008855219 (GRACE) has the FreedomPop SIM card in it and is working just fine. It shows AT&T as the network in the top left of the screen. It is using the FreedomPop number: (618)266-8541
  • [Deleted User][Deleted User] Posts: 0 admin
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  • Donald  HuddlestonDonald Huddleston Posts: 12FreedomPop Newbie
    Okay both phones were working fine Thursday and Friday. I was out and about and not on Wi-Fi so I know it was using the network. I paid to port over my number and it worked fine but when I woke up today Saturday. It has no network signal anywhere I go. It only works over wi-fi ???
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