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Need to swap

cesar aldanacesar aldana Posts: 10FreedomPop Newbie
Need to swap help?

Best Answer

Answers

  • AlejandraGAlejandraG Posts: 5,683FreedomPop Newbie admin

    Need to swap help?

    Hi! Are both devices on an active Freedompop account?
  • cesar aldanacesar aldana Posts: 10FreedomPop Newbie
    Yes but same email.
  • AlejandraGAlejandraG Posts: 5,683FreedomPop Newbie admin

    Yes but same email.

    The devices can be swapped, however, keep in mind that the current data and talk plans each device have cannot be transferred. It will just be devices alone. Please confirm if you would like to continue with this swap.
  • cesar aldanacesar aldana Posts: 10FreedomPop Newbie
    Why cant you transfer current data and talk plans?.
  • AlejandraGAlejandraG Posts: 5,683FreedomPop Newbie admin

    Why cant you transfer current data and talk plans?.

    It's not something we can migrate from one account to another, we do apologize.
  • cesar aldanacesar aldana Posts: 10FreedomPop Newbie
    Ok swap phones.
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