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No SIM card

Jeff OvercashJeff Overcash FreedomPop Newbie Posts: 2
I just purchased a new Alcatel that just arrived today. Problem is there was no SIM card in the phone nor in the box.

Answers

  • AlejandraGAlejandraG FreedomPop Newbie Posts: 3,109 admin

    I just purchased a new Alcatel that just arrived today. Problem is there was no SIM card in the phone nor in the box.

    Hello Jeff! We are sorry to learn no sim card was found in the phone or box.
    Just to confirm, have you tried using the device without a sim?

    Its important to understand that no matter what type of phone service you have, you will need a SIM card inside of your device. If you have GSM service, the SIM card will give your device it’s calling and texting capabilities. If you have CDMA service, the SIM card will give your device the ability to connect to the LTE network.
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