**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Visual Voicemail - Constant Notifications of Nonexistent Voicemails

Ed EdwardsEd Edwards Posts: 3FreedomPop Newbie
Last week Visual Voicemail kept notifying me that I had voicemails when I had none. My phone was constantly whistling to notify me of new voicemails. It got so bad that I had to uninstall the app. I tried reinstalling but continued to have the same issue. The app is now permanently uninstalled. This is extremely frustrating as I am paying for a service that FreedomPop is not providing. If this issue isn't fixed I will not be renewing my services after my six month period comes due.

Comments

  • kerstuffkerstuff Posts: 664FreedomPop Newbie ✭✭✭
    Same here.
  • CarlosGCarlosG Posts: 1,832 admin

    Last week Visual Voicemail kept notifying me that I had voicemails when I had none. My phone was constantly whistling to notify me of new voicemails. It got so bad that I had to uninstall the app. I tried reinstalling but continued to have the same issue. The app is now permanently uninstalled. This is extremely frustrating as I am paying for a service that FreedomPop is not providing. If this issue isn't fixed I will not be renewing my services after my six month period comes due.

    kerstuff said:

    Same here.

    Hello,

    Our team is more than willing to help you resolve this issue as quickly as possible. We will be opening a private message regarding this matter as we need to gather and provide personal account information.
This discussion has been closed.