Activation Step Required Error

JHaidetJHaidet Posts: 3FreedomPop Newbie
I have an LG Tribute 2 LS665 4G that I have been using for since February that is now saying “Activation Step Required.” If I hit Retry it goes back to the same screen, and if I hit Activate it tries to activate the phone that I have already activated. I tried updating the profile and PRL, but I get an error message saying “Authentication error. please try again later.” I also tried to reset the phone using ##72786#, but it did not help. I cannot use my phone at all due to these errors, so I’d appreciate any help you can provide.


  • kerstuffkerstuff Posts: 664FreedomPop Newbie ✭✭✭
    Have you not noticed the large yellow banner on every page?
  • [Deleted User][Deleted User] Posts: 3,553
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