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account billed for 6 month service early; got $20 charge unauthorized

chrismartinchrismartin FreedomPop Newbie Posts: 3
My 6 month service was billed 7 days early. I did not want another 6 months, and feel this was unauthorized. Also - I was billed $20 during my cancellation process. I want all charges refunded and my account cancelled.

Answers

  • María_MMaría_M FP Flyer Posts: 3,555 admin
    edited August 21 #2

    My 6 month service was billed 7 days early. I did not want another 6 months, and feel this was unauthorized. Also - I was billed $20 during my cancellation process. I want all charges refunded and my account cancelled.

    Hello chrismartin! Upon review, we can see that a private message was opened regarding this matter as we need to provide and gather personal account information. We recommend checking your forum inbox to continue being assisted.

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