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New account question

Ari FriedmanAri Friedman FreedomPop Newbie Posts: 2
edited August 22 in Getting Started #1
I ordered a phone 10 days ago (with a 14 day trial subscription) - it has not shipped yet. My account is showing that there are 4 billing days left until I get charged. How can I be charged for a service that I have not even received yet?
Post edited by Ari Friedman on

Answers

  • María_MMaría_M FP Flyer Posts: 3,555 admin

    I ordered a phone 10 days ago (with a 14 day trial subscription) - it has not shipped yet. My account is showing that there are 4 billing days left until I get charged. How can I be charged for a service that I have not even received yet?

    Hello Ari! We are sorry to learn that you have not received your order. We will be opening a private message regarding this matter as we need to provide and gather personal account information.
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