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How to remove Freedompop permanently on phone

DamoniskDamonisk Posts: 4FreedomPop Newbie
After several unauthorized charges, I decided to leave Freedompop. I called Freedompop and had my account cancelled and went to another carrier. I factory reset my phone and Freedompop apps are still there and they are interfering with my new apps. So I disabled them all. Even when I restart my phone it still shows Freedompop logo. I do not want my phone to be associated with this nightmare company any longer and I paid for my phone outright. Do I have to root my phone? How do I remove everything possibly associated with Freedompop on my phone?

Comments

  • kerstuffkerstuff Posts: 664FreedomPop Newbie ✭✭✭
    You must delete the apps before you reset your phone. Remember that Google has everything backed up for easy set up.
  • CarlosGCarlosG Posts: 1,346 admin
    Damonisk said:

    After several unauthorized charges, I decided to leave Freedompop. I called Freedompop and had my account cancelled and went to another carrier. I factory reset my phone and Freedompop apps are still there and they are interfering with my new apps. So I disabled them all. Even when I restart my phone it still shows Freedompop logo. I do not want my phone to be associated with this nightmare company any longer and I paid for my phone outright. Do I have to root my phone? How do I remove everything possibly associated with Freedompop on my phone?

    Hello Damonisk,

    When terminating services, it's necessary to understand what's needs to be done if you're wanting to take the device and use it with another carrier. Please click on this link to get the all the information available on this. Let us know if you have any questions at all and we'll gladly help.
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