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Images not showing in text. Seems to work sometimes and not others?

sarah Lovettsarah Lovett Posts: 3FreedomPop Newbie
I don't know if I have a sim card or not. I have premium text and at times I have received images , but now I don't. I am using the same Iphone 5. What would turn them back on please?

Comments

  • AlejandraGAlejandraG Posts: 5,698FreedomPop Newbie admin

    I don't know if I have a sim card or not. I have premium text and at times I have received images , but now I don't. I am using the same Iphone 5. What would turn them back on please?

    Hello Sarah, let us help you look into this. Can you please confirm the phone number for your line?
  • asyorbaasyorba Posts: 7FreedomPop Newbie
    I am receiving text but no images. Can you help me?
  • AlejandraGAlejandraG Posts: 5,698FreedomPop Newbie admin
    asyorba said:

    I am receiving text but no images. Can you help me?

    Hi! Can you please confirm whether or not your account has the MMS add on service active?
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