S3 Problems

Cory  GalsterCory Galster Posts: 3FreedomPop Newbie
Ill keep this short, my last message must have been flagged or something: Ordered s3 phone, tried to put it on the unlimited everything, was on the 10.99 plan. They cancelled my old account, set the phone up on a new one, paid for a month of the unlimited. Now I have no data stream period, I call and they tell me the problem has to be escalated to Devs, that was 48 hours ago and nothing. Is this going to get resolved or can I just get all my money refunded and send this phone back?

Comments

  • M.A. II LopezM.A. II Lopez Posts: 1,163FreedomPop Master, FreedomPop Expert ✭✭✭
    @Cory Galster‌ hang in there Cory, @Taylor‌ can you help out Cory when you get in on Monday please! Thanks in advance!
  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    Looks like your account needs to be refreshed. In 11 more hours, an admin will be able to assist you with this issue. After the refresh please update your PRL.
  • Cory  GalsterCory Galster Posts: 3FreedomPop Newbie
    Another 24 hours have gone by, no calls, no emails.
  • hexrunehexrune Posts: 1FreedomPop Newbie
    Jay at Tech Support fixed my problem, did a great job and call me back to check to make sure everything was working. Thanks!
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