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I have a new phone, need it set up to replace the old phone please.

LftdazdLftdazd Posts: 2FreedomPop Newbie
please help me set up my new phone.

Answers

  • CarlosGCarlosG Posts: 1,816 admin
    Lftdazd said:

    please help me set up my new phone.

    Hello,

    Our team will gladly help you with this request. Can you please confirm if this is a new device you purchased from us or from somewhere else? Can you confirm the device's MEID (MAC/DEC) numbers as well? Is the email address in your profile the same as the email address you are wanting to set up your device with?
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