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My freedrompop phone only works on wifi now.
Everything was working great with my freedompop phone until they shut down my account this past weekend for no reason. My account has been reinstated but I had to get a new phone number, and now I can only use my phone on wifi. I tried a service update and it failed. I tried uninstalling and reinstalling the freedompop app and that didn't work. I went through their entire troubleshooting guide and nothing helped. The rep I've been emailing just sent me instructions for updating a mobile hotspot but that doesn't help with an iphone 5. Can anyone out there suggest anything I can do to get my phone working again? I've been without service for a week now. Thank you!