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No sim card came with my iphone 5s

KrzysztofKrzysztof Posts: 2FreedomPop Newbie
hello

I spent hours trying to find out why i couldn't make calls or texts without Wifi to find out it didn't come with a sim card. How was my phone activated without the sim card?

Answers

  • AlejandraGAlejandraG Posts: 5,089FreedomPop Newbie admin
    Krzysztof said:

    hello

    I spent hours trying to find out why i couldn't make calls or texts without Wifi to find out it didn't come with a sim card. How was my phone activated without the sim card?

    Hi! We are sorry to learn it came without a sim. Can you please confirm the MEID number of this device?
  • fourpacalypsefourpacalypse Posts: 1FreedomPop Newbie
    I have the same problem. My iPhone 5s did not come with a SIM card either. Customer service has been telling me for 3 weeks that it will be escalated to a manager, but I have not received any response.
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