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Novatel Mifi 2 connected network but no internet

Anthony123Anthony123 FreedomPop Newbie Posts: 2
Novatel Mifi 2 connects to ATT network, but fails and will not allow devices to connect to internet despite APN settings (fp.com.attz ) or network speed settings. Is there a fix to this problem, such as needing a replacement sim. I am not the first to have this problem but each time any solution is requested, the solution is not addressed publicly but is addressed privately. Thank you.

Answers

  • María_MMaría_M FP Flyer Posts: 3,555 admin

    Novatel Mifi 2 connects to ATT network, but fails and will not allow devices to connect to internet despite APN settings (fp.com.attz ) or network speed settings. Is there a fix to this problem, such as needing a replacement sim. I am not the first to have this problem but each time any solution is requested, the solution is not addressed publicly but is addressed privately. Thank you.

    Hello Anthony123! Thank you for reaching out FreedomPop. We are sorry to learn about your problem. Our records show that you are being assisted on this matter by one of our representatives. We would like to avoid providing you with assistance for the same matter over different channels to prevent over verification or to interrupt what another colleague may already be guiding you on. In this case, we recommend checking your Twitter inbox to continue being assisted. Let us know if we can help with something else, we hope you enjoy the rest of your day!
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