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Can't place any phone calls with Freedompop on cellular

shawnphshawnph Posts: 4FreedomPop Newbie
When on cellular, I can text and use internet. But phone calls will not take place. I get a message:
"The number or code you dialed is incorrect.
Please check the number or code and try again.
[Spanish saying the same as above.]
Message 7. Switch 438."

If I am on wifi, phone calls do work.

This is a Galaxy Note 4 I bought directly from Freedompop.

I've cleared the cache in the native phone app, rebooted 10x, uninstalled and re-installed Freedompop messenger a bunch of times. Does anyone have a clue as to what's wrong?

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