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account suspended but usage is 0

ltzaq asdrltzaq asdr Posts: 4FreedomPop Newbie
i get this error, but the new period just started and i didn't use a single KB of data, i suspect it is because it was suspended the month before but i cannot unlock it
can somebody help me unlocking my account? thanks
Alert: You have used all of your data for this period. Click here to upgrade plan or click here to enable auto top-up or wait until next billing cycle


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