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No services tied to my account

kjstavernkjstavern Posts: 3FreedomPop Newbie
I recently purchased a SIM card but did not receive a welcome/order email. I finally got my account created. However, the SIM card that I received is not tied to my account and my account shows no services active. How can I get everything tied together so I can see about upgrading/downgrading, etc?

Answers

  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
  • kjstavernkjstavern Posts: 3FreedomPop Newbie
    edited October 2018 #3
    Hey Maria. Thanks for answering. Looks like it may be tied to my hotmail email ([email protected]) instead of my gmail email ([email protected]). I have registered everything with my gmail email. Is it possible to get it switched over to my gmail?
    Also, the ICCID is xxx42753

    Thanks!
    Post edited by [Deleted User] on
  • [Deleted User][Deleted User] Posts: 3,553
    edited October 2018 #4
    The user and all related content has been deleted.
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