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Why is mservices changed without my autorisation

Valia LobanValia Loban Posts: 2FreedomPop Newbie
It’s happened again and again. I have free plan with premium services $6.99 monthly for both lines. My services changed again without my authorisation. I did call before and got $4.99 refund. And did it after this is happened again. Also still have an additional $1 charge monthly for loyalty data plan for which I never signed. Now I cannot places a call to customer services because it’s not free any more. My next bill shows $14.86+9.87. Please change it back to $6.99 for both linens and refund the difference for previous months.

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