**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Why is mservices changed without my autorisation

Valia LobanValia Loban Posts: 2FreedomPop Newbie
It’s happened again and again. I have free plan with premium services $6.99 monthly for both lines. My services changed again without my authorisation. I did call before and got $4.99 refund. And did it after this is happened again. Also still have an additional $1 charge monthly for loyalty data plan for which I never signed. Now I cannot places a call to customer services because it’s not free any more. My next bill shows $14.86+9.87. Please change it back to $6.99 for both linens and refund the difference for previous months.


This discussion has been closed.