**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

random 2MB charges

dallascl2011dallascl2011 Posts: 3FreedomPop Newbie
edited October 2018 in Billing #1
Hello

My account with phone number ending in 0988 is seeing multiple 2MB charges. They are random and duplicate.
10/20/18 6:08 PM Plan Usage 2 MB
10/20/18 6:08 PM Plan Usage 2 MB
10/20/18 6:06 PM Plan Usage 2 MB
10/20/18 6:06 PM Plan Usage 2 MB
10/20/18 6:06 PM Plan Usage 2 MB
10/19/18 9:48 PM Plan Usage 2 MB
10/19/18 9:48 PM Plan Usage 2 MB
10/19/18 9:47 PM Plan Usage 2 MB
10/19/18 9:47 PM Plan Usage 2 MB
Can you tell me why this is happening. I double checked and my phone shows no data was used. I am worried that I will go over the limit due to this random charges.
Post edited by dallascl2011 on

Answers

  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
  • dallascl2011dallascl2011 Posts: 3FreedomPop Newbie
    But then why same charges at the same time and so few mins apart? Also why the phone does not show any data usage during this period? It doesn't make any sense. I will exceed my plan due to this bogus charges.
  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
Sign In or Register to comment.