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How to uninstall the Freedompop dialer on released ZTEN9100

djpopdjpop Posts: 5FreedomPop Newbie
I have a phone I purchased through Freedompop several years ago. It just cancelled the account and I want to go to Tello. It has been activated through Tello but I cannot make calls as it keeps saying I have to activate the phone to Freedompop. I have been told it is because the Freedompop dialer is trying to dial when I try to make a call. Please help me disable this dialer.
Thanks

Answers

  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
  • djpopdjpop Posts: 5FreedomPop Newbie
    Hi Maria,

    My device was bought 2015 from your company, so it meet all the requirements. Please release my device. And let me know how to uninstall the freedomPop app from the phone? Because the FreedomPop App was pre-install on the phone. I already tried to factory reset. But the FreedomPop app still at phone. Thanks for your help.

  • Rich Sias (16th)Rich Sias (16th) Posts: 3,124FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    @djpop,
    Open the Phone's settings. Scroll down to Apps or Manage Apps.
    Open it and scroll down until you see the Messaging App.
    Open that.
    Search for uninstall.
    Do it. Wait a bit for it to finish.
    If it seems to have uninstalled, power OFF the phone.
    Wait a minute or more.
    Power on your phone.
    Now try it.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • djpopdjpop Posts: 5FreedomPop Newbie
    Hi Rich,

    Works. Thanks.
  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
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