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Unable to obtain phone number

JDTJDT Posts: 2FreedomPop Newbie

When I try to use the automated system to get my phone number and to finish activation of the SIM/account, I keep getting the following error:

“We're experiencing an issue with your provided device ID.
To complete your activation, please call 800-671-5017.
Click here to try again”

I have tried 5 times speaking to customer support to get a phone number, but every time they transfer me to the department responsible for giving out phone numbers, the system REQUIRES a phone number to continue.
I don’t have a FreedomPop phone number and it’s not recognizing my acct phone number.

ICCID: xxxxxxxxxxxxxxx58490


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