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my credit card was charged $21.69 when my payment details show a total of $17.86

jrkao77jrkao77 Posts: 16FreedomPop Newbie
I don't understand why my credit card was charged for more than the payment details. There's no taxes or surcharges on top of the $17.86 total charges in my payment details yet my credit card was charged $21.69.

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Answers

  • [Deleted User][Deleted User] Posts: 3,553 admin
    The user and all related content has been deleted.
  • jrkao77jrkao77 Posts: 16FreedomPop Newbie
    HI Maria!

    On my billing details it says -

    Transaction Number: 110461893
    Paid : US$21.69
    10/26/18 12:16 PM

    And on my credit card statement it shows also a charge of $21.69, NOT $17.86.

    10/29/2018 Payment/Transfer Debit FREEDOMPOP 888-743-8107 CAUS ($21.69)
  • AlejandraGAlejandraG Posts: 5,627FreedomPop Newbie admin
    jrkao77 said:

    HI Maria!

    On my billing details it says -

    Transaction Number: 110461893
    Paid : US$21.69
    10/26/18 12:16 PM

    And on my credit card statement, it shows also a charge of $21.69, NOT $17.86.

    10/29/2018 Payment/Transfer Debit FREEDOMPOP 888-743-8107 CAUS ($21.69)

    This was the information showing under the email address you use for this forum, perhaps its a different one?
    Do you have any other line with Freedompop besides the Iphone 4S ending in 7824?
  • jrkao77jrkao77 Posts: 16FreedomPop Newbie
    Hi Alejandra,

    I only have the one line ending 7824. The charge is showing up under that account.

    Jean
  • AlejandraGAlejandraG Posts: 5,627FreedomPop Newbie admin
    jrkao77 said:

    Hi Alejandra,

    I only have the one line ending 7824. The charge is showing up under that account.

    Jean

    Would you be so kind as to forward a screenshot of the bill, or just the part of our charge, where you see $21.69, as the amount?
  • jrkao77jrkao77 Posts: 16FreedomPop Newbie

This discussion has been closed.